Customer Service

Shipping & Delivery Policy

You must be at least 21 years of age to purchase alcoholic beverages. By placing your order you have represented to Chambers Street Wines that you are at least 21. All shipments of alcoholic beverages require an adult's (at least 21 years of age) signature upon delivery.

Within New York State
Deliveries in Manhattan Below Canal Street

Free delivery on all orders. Please place your order by 7:00 PM to guarantee delivery the same evening.

Deliveries in Manhattan Above Canal Street & in Brooklyn

Free delivery with a minimum order of $175 in Manhattan and $200 in Brooklyn. For orders that fall below the minimum, there is a $15 charge for delivery in Manhattan and $20 in Brooklyn.

Deliveries to Other Areas in New York State

FedEx rates apply and will be calculated at checkout. Our default is FedEx Ground, but if you wish to ship using a faster method, please make a note using the Notes Regarding Order and we'll adjust the shipping method and cost when we process your order.

Outside New York State

FedEx rates apply and will be calculated at checkout. Our default is FedEx Ground, but if you wish to ship using a faster method, please make a note using the Notes Regarding Order and we'll adjust the shipping method and cost when we process your order. If you are buying wine in July and August and want it shipped, we recommend holding it here at the store until September, or until there is a cool spell in your region.

Alaska & Hawaii

Please inquire by contacting us at office@chambersstwines.com or calling (212) 227-1434.

The Fine Print

The customer contracts with the carrier (generally FedEx), who Chambers Street Wines will engage on behalf of the customer. In the case of shipments outside New York State, the sole responsibility for complying with local regulations or tax requirements rests with the customer. If we are unable to ship to your area, we apologize for any inconvenience this may cause and suggest that shipping be arranged to a direct-shipping friendly state. Please call or e-mail office@chambersstwines.com for additional information.

Directions to the Store

Chambers Street Wines is located at 148 Chambers Street, in Downtown Manhattan, between Greenwich Street and West Broadway. Most of the subway lines have stops within a five minute walk: 1,2,3 at Chambers Street (West Broadway); A,C,E at Chambers Street (Church Street); R, W at City Hall; and 4,5,6, at Brooklyn Bridge.
View map.

Custom Wine Cellars

The staff of Chambers Street Wines has years of experience helping to assemble distinguished wine cellars, organizing inventories, appraising wines, tracking down hard-to-find bottles, and targeting maturity dates. Whatever your requirements, we'll work with you to tailor our expert services to maximize the enjoyment of your investment. For more information please contact David or Jamie at 212-227-1434 or e-mail david@chambersstwines.com or jamie@chambersstwines.com.

Sell Your Wine

We frequently purchase properly cellared mature wines. Unlike wine auctions, we offer the security of a guaranteed fair price, we will take smaller quantities, and we make immediate payment. We will manage and pay for all details of packing and shipping your wines. Please call Jamie at 212-227-1434 or e-mail him at jamie@chambersstwines.com.

Corporate Sales

Chambers Street Wines has New York's most unique and carefully chosen inventory of wines and spirits. Our selection of naturally made, small production wines from Europe and America provides your business with the highest quality at the lowest-possible cost.

Corporate Dining We can provide your dining room with delicious wines by the glass at very affordable prices. We specialize in estate-bottled French and Italian wines (many organic) that offer fantastic value and are clearly superior to the mass-produced brand names that most shops offer in the price range. Our years of experience and excellent relations with the best importers enable us to offer the finest estates of Europe and the US for the higher end of your list, including a large selection of rare, mature wines from Burgundy, Bordeaux, Italy, and California.

Corporate Gifts For seasonal or congratulatory gifts, in addition to our selection of rare and mature wines, we offer a unique group of estate-bottled Champagnes from growers such as Egly-Ouriet, Vilmart, Larmandier-Bernier, Pierre Peters and many others, along with such favorites Krug, Dom Perignon, Crystal, and Pol Roger Winston Churchill. An aged Port also makes a fine gift, as does a great bottle of Cognac, Armagnac, or Single Malt Scotch from our collection of distinctive spirits. And of course, we can create superb gift assortments to fit all budgets that can be attractively packaged and shipped throughout the city or to clients nationally.

Corporate Sales Call David Lillie at (212) 227-1434 or e-mail david@chambersstwines.com

Events & Tastings

We can help you create special events and tastings to meet your needs.

Special Events Make your event truly special, with our selection of out-of-the-ordinary wines to fit every budget. We are a small shop with a great staff and we'll take the time to ensure that your event goes smoothly with wines and spirits chosen to your taste and specifications. Whether it's for five people or 500, we'll give your party the attention it deserves and arrange prompt delivery.

Wine Tastings Reward your team with a wine tasting, either at the store (up to 15 people) or at your office. We can design fun, educational events for your group, featuring a grape variety, a region, or any theme you'd like, and we can provide a knowledgeable wine-pro to guide you through it—or just do it yourself!

Events & Tastings Call David Lillie at (212) 227-1434 or e-mail david@chambersstwines.com

Return Policy

NYS law only permits us to accept the return of goods that are defective; for such returns we can offer a replacement of the same item, or we can refund a credit card, or we can issue a store credit.

Pre-Arrival Purchases We guarantee the ultimate delivery of all pre-arrival purchases. Unfortunately, we have no control over the delivery date of the wines we offer on a pre-arrival basis and are often given inaccurate information (or no information at all) by our shipping agent. If you cannot stand to wait any longer and decide to cancel your order, we will charge you 7% of the purchase price to cover the credit card charges (for the original purchase and the refund).